Privacy Policy
Last updated: March 31, 2025
This Privacy Policy (the “Policy”) applies to information collected through the website (the “trustyplumberfortworth.com”) or any request for a quote submitted by you relative to the Website. This Policy outlines:
- What personally identifiable information is collected, how it is used, and with whom it may be shared.
- Your choices regarding the use of your data.
- Security procedures in place to protect your information.
- How you can correct inaccuracies in your data.
Information Collection, Use, and Sharing
We collect the information you provide through required form fields. This information is used to respond to your inquiries and fulfill requests. We do not share your information with third parties outside our organization, except as necessary to fulfill your request.
Your information may be shared with our Premier Partners, as defined in our [Terms of Service]. Premier Partners may share this information with their employees, contractors, clients, or other relevant entities.
Unless you request otherwise, we may contact you via email in the future to inform you about new services, promotions, or updates to this Policy.
Your Access to and Control Over Information
You may opt out of future communications at any time by contacting us at [email protected]. You may also:
- Request to see what data we have about you.
- Change or correct any data we have.
- Request deletion of your data.
- Express concerns regarding our use of your data.
Security
We take precautions to protect your information. Sensitive information (e.g., credit card data) is encrypted and transmitted securely. You can verify this by looking for a lock icon in the address bar and “https” in the website URL.
Only employees who need the information to perform specific tasks (e.g., customer service or generating quotes) have access to personally identifiable information. The servers storing this data are kept in a secure environment.
If you feel we are not abiding by this Policy, please contact us at [email protected].
CCPA – Regarding California Residents
The California Consumer Privacy Act (“CCPA”) grants California residents rights regarding their personal information. This section explains those rights and how to exercise them.
Information We Collect
We collect Personal Information (“PI”), as defined by the CCPA, which may include:
- First and last name
- Email address
- Phone number
- Street address
- IP address and other online identifiers
Sources of Information
We collect PI from various sources, including:
- Directly from consumers (e.g., form submissions, phone calls, emails)
- Our Premier Partners, vendors, and service providers
- Public sources, including social media platforms
- User activity on our Website
Purposes for Collection
We collect PI to:
- Respond to inquiries and provide requested services.
- Improve our website, services, and customer experience.
- Ensure security and compliance with legal obligations.
Retention of PI
Retention of PI is determined based on the nature and sensitivity of the data, potential risks, and applicable legal requirements.
Sharing of PI
We may share PI with:
- Service providers
- Premier Partners and their associated vendors
- Affiliates and subsidiaries
- Legal and regulatory authorities when required
Your California Rights
Under the CCPA, California residents have the right to:
- Request information about the PI we collect and disclose.
- Request deletion of their PI, subject to legal exceptions.
- Not be discriminated against for exercising their privacy rights.
To submit a request regarding your PI, contact us at [email protected] with your full name, email, and phone number. Authorized agents may also submit requests on your behalf with proper verification.
Company Information:
- Business Name: Trusty Plumber Fort Worth
- Business Type: Residential Plumbing Services
- Phone Number: 817-587-2852
- Main Location: Fort Worth, TX
- Business Hours: Mon-Sun 08:00 AM – 08:00 PM